News Desk
25-Nov-09
A Supreme Court judgement has struck a grievous blow to the hopes of millions of bank customers to be refunded billions of pounds in bank charges.
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20-Nov-09
The latest stage of the battle over overdraft charges will take place later this month, with a date now set for a judgement by the Supreme Court.
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30-Sep-09
The Financial Services Authority (FSA) has told banks and other lenders to compensate customers who may have been mis-sold payment protection insurance.
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28-Sep-09
Experts say the figures prove that some institutions are systematically rejecting PPI claims irrespective of their validity.
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16-Sep-09
The reason is more to do with our high street banks' court battle against the Office of Fair Trading on whether the penalty fees for unauthorised borrowing are unfair.
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07-Sep-09
There are 1.1m bank charge reclaims stuck on hold since the bank charges waiver was introduced in 2007
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06-Jul-09
How long is it reasonable to wait for a complaint against a bank or building society to be resolved - two months, six months or, at a stretch, a year?
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29-Jun-09
The OFT will still pursue bank overdraft charges as unfair, even if it loses the current legal appeal in the House of Lords.
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02-Apr-09
Banks have been given permission by the House of Lords to appeal against a recent Appeal Court judgement
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26-Feb-09
An appeal by eight banks, against a High Court ruling that a regulator can investigate the fairness of
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