Can I make a PPI claim?

If you have loan insurance then you could be entitled to make a PPI claim (Personal Protection Insurance claim). Most people take out PPI when they get a loan, mortgage or credit card, to cover the cost of repayments should they become ill and be unable to work, or become unemployed. The Citizens Advice Bureau estimates that PPI can add from 13% - 56% to the cost of a loan, so if you have it, you want to know that it’s right for you.

Problems with PPI misselling come about if people are wrongly advised at the time about the cost of the policy payments, charges or exclusions. You could also make a claim for PPI misselling if you weren’t told about alternative loan insurance products, especially if there are cheaper policies available.

Am I entitled to a PPI refund

If you have loan protection insurance, but aren’t sure if you’re entitled to a PPI refund, give us your details and our PPI claim specialists will let you know if you have a valid claim. Whoever your policy is with, we can help. We’ve successfully claimed against some of the UK’s biggest banks and building societies, our biggest claim is £15,000 so far. We’ll handle all the paperwork for you and keep you informed about your claim progress every step of the way. There are time limits to payment protection insurance claims, so get in touch today. Just fill out your details in our online claim form opposite and we’ll email you a claim form to get you started. Prefer to speak to someone? No problem, our friendly claim team are available to take your call 24-hours a day.

Got some more questions?

Find out more about missold PPI, or how to reclaim PPI with Portal Claims, or check out our FAQs on this page.

Mr Adams won £7,800 after contacting Portal Claims about three loans with Payment Protection Insurance.

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Mr Milner recovered £5,100 from the Halifax after contacting Portal Claims.


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Why Choose Portal Claims?

  • No Win - No Fee*
  • Independent and unbiased
  • Proven track record

Claims we deal with:

  • Secured Loans
  • Pension
  • Unfair Credit Card Fees
  • Mis sold PPI/loan insurance

* A fee may be payable if you are in breach of our contract.

This information is NOT financial advice. For financial advice you must contact a qualified financial advisor.


Portal Claims, Portal House, Sunderland Quay, Rochester, Kent, England, ME2 4HN
Portal Claims LLP is a limited liability partnership, registered in England and Wales. Number OC306372
Registered Office: Portal Claims, Portal House, Sunderland Quay, Rochester, Kent, England, ME2 4HN