FAQ's

Q: What does No Win No Fee mean?

Portal Claims work on a no win-no fee basis, so unless we recover compensation, you don't pay a penny to us. There is no hidden agenda, we simply specialise in claims and take all the risk for you: no salesmen, no upfront costs, no cost to you if we lose and of course, we will make the process as quick and simple as possible.

Our promise is simple, we will:

• Not charge you any money up front.
• Provide professional, expert service.
• Investigate your claim thoroughly.
• Use qualified claims handlers or solicitors.
• Check your offer of compensation thoroughly ensuring it is fair and consistent with regulatory guidance.
• Only charge a fee, if we recover compensation for you.
• Where possible, deduct our fee from the compensation we win for you.